Privacy Policy

Last updated: May 30, 2026

This Privacy Policy explains how Avina Insights, LLC ("Avina," "we," "us," "our") collects, uses, and protects your information when you use the Avina app and website (the "Service"). By using Avina, you agree to this Privacy Policy.

1. Who we are

Avina Insights, LLC operates the Avina app and website at avina.app. You can reach us at support@avinaapp.com.

2. Information we collect

Account information. When you sign up, we collect your email and a hashed password. If you sign in through Google or Apple, we receive your name and email from those providers.

Profile and onboarding information. During onboarding and in Settings, you provide information such as your name, age range, lifestyle, work style, planning style, sleep habits, stress and energy baselines, productivity struggles, fitness goals, and similar preferences.

Cycle and wellness data. You may log information about your menstrual cycle (period start dates, cycle length, PMS severity, symptoms) and your daily wellness (mood, energy, focus, stress, sleep hours, hydration, movement, notes).

Task and planning data. Tasks you create, their categories, priorities, due dates, completion status, and the time blocks Avina or you schedule.

Conversations with the AI assistant. When you use AI features, we store your messages and the AI's replies so the assistant can maintain context within a conversation.

Payment information. If you subscribe to Avina Premium, payments are processed by Stripe. We do not store your full credit card number. We receive subscription status, payment confirmations, and a customer identifier.

Usage information. We collect information about how you use the Service — pages viewed, features used, approximate time spent — using PostHog.

Error and diagnostic information. We use Sentry to capture error reports that help us fix bugs.

Device and log information. Standard data including IP address, browser type, device type, and timestamps.

3. How we use your information

We use the information we collect to:

  • Provide and maintain the Service
  • Personalize Avina's recommendations to your cycle phase, energy, and goals
  • Generate AI-powered insights, plans, and chat responses
  • Process subscription payments
  • Communicate with you about your account
  • Detect and prevent fraud and abuse
  • Improve the Service through analysis of how it's used

We do not sell your personal information to anyone. We do not use your cycle, wellness, or AI conversation data to train AI models for use outside of providing the Service to you.

4. AI processing

Avina uses OpenAI's API to power features like the AI chat assistant, day planner, weekly insights, and onboarding analysis. When you use those features, relevant content (your message, your tasks, your cycle phase, your wellness summary) is sent to OpenAI for processing.

OpenAI's API has contractual data handling commitments under which content sent through their API is not used to train their public models. You can review their data policies at openai.com.

5. Who we share information with

We share information only as follows:

Service providers that help us operate Avina: Supabase (database and authentication hosting), OpenAI (AI processing), Stripe (payment processing), PostHog (analytics), Sentry (error tracking), and Vercel (hosting).

For legal reasons if required by law, court order, or other valid legal process.

In connection with a business transaction such as a merger or acquisition, in which case the receiving party will be bound by this Privacy Policy.

We do not sell personal information to third parties for their own marketing purposes.

6. Data retention

We retain your information for as long as you have an active account. When you delete your account, we delete your personal data within 30 days, except where we are required to retain it for legal, accounting, or security reasons.

7. Security

We use industry-standard practices to protect your data: encryption in transit (TLS), encryption at rest, row-level security on our database, and access controls. No system is perfectly secure, but we take reasonable steps to protect your information.

8. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your information, and to object to certain processing. To exercise these rights, email support@avinaapp.com and we'll respond within 30 days.

9. Children's privacy

Avina is intended for users 18 and older. We do not knowingly collect information from anyone under 18. If we discover we have collected such information, we will delete it.

10. International users

Avina is operated from the United States. If you use Avina from another country, you understand that your information will be transferred to and processed in the United States.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top and, for material changes, notify you through the Service or by email.

12. Contact us

Questions about this Privacy Policy? Email support@avinaapp.com.